Privacy Policy

Last Updated: October 25, 2024

This Privacy Policy describes how Trajectory ("we," "us," or "our") collects, uses, and protects information that you provide when using our website ). We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when filling out forms on our website, including:

  • Name
  • Email address
  • Company name
  • Project details and requirements
  • Any additional information you choose to share about your business needs

Newsletter Consent

By completing our contact forms or questionnaires, you consent to receive our bi-weekly newsletter and other communications. You can easily opt out of these communications at any time through the unsubscribe link provided in every email or by contacting us directly.

Analytics Information

We use Plausible Analytics, a privacy-focused analytics platform, to collect anonymous usage statistics about our website. Plausible Analytics:

  • Does not use cookies
  • Does not collect personal information
  • Does not track users across devices or websites
  • Only collects aggregate data to help us understand overall website usage patterns

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send you our newsletter and other relevant communications (with your consent)
  • Improve our website and services
  • Analyze website traffic patterns
  • Maintain and improve website security

Data Retention

We retain your personal information for approximately five years from our last interaction. After this period, your personal information is securely deleted unless we are required to retain it for legal or regulatory purposes.

Information Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to provide our services, such as:

  • MailChimp (for newsletter distribution)
  • Essential service providers who assist in operating our website and conducting business

These service providers are bound by confidentiality agreements and are not permitted to use your personal information for any other purpose.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Ask questions about how we handle your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies

Our website does not use cookies. We've made this choice deliberately to protect user privacy while still providing an excellent web experience.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we might have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. Your continued use of our website after such modifications will constitute your acknowledgment of the modified policy and agreement to abide and be bound by the modified policy.

California Privacy Rights

Under California Civil Code Section 1798.83, California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. However, as mentioned above, we do not share personal information with third parties for their direct marketing purposes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Trajectory
PO Box 190455, Atlanta, GA 31119
Email: hello@trajectorywebdesign.com
Phone: 404-594-2298

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Georgia, United States, without giving effect to any principles of conflicts of law.

Acceptance of This Policy

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.